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Vinted Shoppers Share Anger Over Size Modifications
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
They have suggested members to review their products and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Updates
Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she explained.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.
Karen Odonnell
Environmental scientist and sustainability advocate passionate about sharing eco-friendly practices.
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